
The Australian Government standard, implemented
Essential Eight cyber security, managed end to end
The Essential Eight is the Australian Government's baseline cyber security framework — eight practical mitigation strategies published by the Australian Signals Directorate (ASD) which, ASD says, make it much harder for adversaries to compromise systems when implemented together. Progress is measured in three maturity levels. We implement all eight, maintain them, and show you the evidence.
No obligation — and you will get a straight answer about where you stand whether you use us or not. Or read the eight controls first.
In short
What is managed cyber security?
Managed cyber security is the ongoing protection of a business's systems, data and people from cyber threats by a dedicated provider, rather than relying on in-house staff or antivirus alone. Otaris provides managed cyber security for Adelaide businesses and organisations across Australia — aligned to the Australian Government's Essential Eight framework, with application allowlisting, zero trust access, 24/7 monitoring, and threat detection and response.
Most owners aren't sure whether they're covered
Most business owners we talk to share the same feeling: they know cyber threats are real, but they don't know if they're properly protected — and they don't have time to figure it out. You're not an IT expert. You shouldn't have to be.
The threats are real
The Australian Signals Directorate received over 82,000 cybercrime reports last year — one every six minutes. Its own figures say the easiest way into a network is a stolen password: phishing was the first step in 39% of the incidents it responded to, and compromised accounts in 21%. Not a clever piece of malware — someone signing in as your staff.
You're not sure if you're covered
If your cyber security strategy is antivirus software and a firewall, you're not protected to the standard the Australian Government sets, and that is the standard an insurer or a tender will ask you about. Antivirus works on definitions — it tries to guess what threats look like based on known patterns. New threats are created faster than definitions can keep up. Yet we still find businesses relying on antivirus as their primary defence, with no application control, no zero trust policies, and no way to know if their accounts have already been compromised.
You shouldn't have to be a cyber expert
Running a business is hard enough. You shouldn't need a degree in cyber security just to keep your data safe.
The eight controls, explained
The framework is deliberately practical: each control blocks a real attack path. In the Australian Signals Directorate's own grouping:
- Application control
- Patch applications
- Configure Microsoft Office macro settings
- User application hardening
- Restrict administrative privileges
- Patch operating systems
- Multi-factor authentication
- Regular backups
1Application control
Only trusted, approved software is allowed to run on your computers. If ransomware or an unknown program tries to execute, it's blocked by default — which ASD ranks first among the eight. Otaris implements this with tools like ThreatLocker.
2Patch applications
Programs like browsers, Office and PDF readers are updated promptly so known security holes get closed before attackers exploit them. Higher maturity levels shorten the deadline: critical vulnerabilities patched within 48 hours.
3Configure Microsoft Office macro settings
Macros — the hidden code inside Office documents that attackers use to deliver malware — are blocked for users who don't need them, and only allowed from trusted, vetted sources for those who do.
4User application hardening
Risky features nobody needs — like Internet Explorer 11, Java in the browser and web advertisements — are disabled or removed, shrinking the attack surface your team exposes every day.
5Restrict administrative privileges
Admin accounts are limited, separated from everyday accounts, and re-validated regularly — so one phished password can't hand an attacker the keys to your whole environment.
6Patch operating systems
Windows and other operating systems are kept current with the latest security fixes, and unsupported operating systems are replaced — old, unpatched systems are the easiest way in.
7Multi-factor authentication
A second check at sign-in (an app prompt or security key) so a stolen password alone isn't enough. MFA stops the overwhelming majority of account-takeover attacks and is required for remote access, email and important systems.
8Regular backups
Recent, tested copies of your important data, kept where ransomware can't reach them — with restores actually rehearsed, so recovery is a procedure rather than a hope.
The full framework is public — read the standard on cyber.gov.au.
The three maturity levels
The Essential Eight is measured against a maturity model: the same eight controls, implemented progressively more rigorously depending on who you need to keep out.
Maturity Level 1
The baseline for most Australian businesses.
Protects against opportunistic attackers using widely-available tools — the commodity phishing and malware campaigns that catch most businesses out. All eight controls implemented to the Level 1 specification.
Maturity Level 2
For businesses adversaries deliberately target.
Defends against attackers willing to invest real time and effort in you specifically — tighter patching deadlines, stronger MFA, more logging. The level commonly expected for government and defence-adjacent work.
Maturity Level 3
The highest level.
Built to withstand determined, well-resourced and adaptive attackers. The strictest implementation of all eight controls, for organisations that cannot afford 'almost'.
| Maturity Level | Who it is for | What it is built to stop | Fortress price |
|---|---|---|---|
| Maturity Level 1 | Most Australian businesses | Opportunistic attacks using widely available tools | $139 per user per month |
| Maturity Level 2 | Businesses adversaries deliberately target; government and defence-adjacent work | Attackers willing to invest real time and effort in you specifically | $179 per user per month |
| Maturity Level 3 | Defence-aligned and the most security-conscious organisations | Determined, well-resourced and adaptive attackers | $219 per user per month |
| What ASD asks every organisation to do | Where Otaris is |
|---|---|
| Replace or mitigate legacy technologies | Included. Device management tracks end-of-life hardware and operating systems, and unsupported software is reported to you with a replacement date rather than left to be discovered. |
| Implement best practice event logging | Included. Sign-in and administrative activity is retained and monitored, which is what tells you afterwards whether data actually left. |
| Prepare for AI-enabled cyber threats | Included. The defence ASD describes is not an AI product — it is phishing-resistant MFA, no standing admin rights, and staff who have seen the techniques. All three are in every plan. |
| Supply chain management, including choosing secure by design | Included. We maintain the vendor list behind your environment and patch the edge devices that sit in front of it, which is where the Akira intrusions ASD describes began. |
| Prepare for post-quantum cryptography | Advisory only. ASD asks organisations to stop using traditional asymmetric cryptography by the end of 2030. We will tell you what it means for your systems; we are not selling you a product for it today. |
No name · No email · No follow-up
Check your Essential Eight score
Eight questions, about two minutes. You’ll come out with a plain list of what’s holding up, what isn’t, and what it takes to fix each gap. Some of it you’ll be able to do yourself. Some of it honestly needs a hand — and if you’d rather not deal with any of it, it’s all covered in our support plans.
The list at the end is yours to keep and act on — that part is free, and there is nothing to sign for it. If you would rather we took some or all of it on, ask on chat and we will tell you what is involved.
The Essential Eight is an Australian Government standard, and every small business should be able to measure itself against it without paying for the privilege or handing over their details. There’s no form here, so whether we ever speak is your call.
One question for each of the Essential Eight, all at Maturity Level 1 — the baseline ASD says every small business should meet. About two minutes.
answered you are here still to answer· eight groups, one per Essential Eight strategy · click any square to jump to it
Does anyone send you a patch report each month or on request, showing what got updated and what didn't?
Choose one of these four answersor press 1 – 2 – 3 – 4 to answer
Not sure what this question is asking? Ask on chat and we’ll explain what the standard means.
How your Essential Eight Cyber Security Scorecard works
The self-check above gives you a rough idea in a few minutes. The scorecard is the measured version, and it is free. Five steps that turn cyber security from a black box into a number you understand and can act on.
We audit your environment
We perform a thorough review of your IT systems, infrastructure, and security posture — identifying vulnerabilities, gaps, and areas where you're exposed. This isn't a surface-level check. We measure every aspect of your environment against the Essential Eight framework.
We measure against real frameworks
Your score is built on the Australian Government's Essential Eight — the same cyber security framework used to protect government agencies. This isn't an arbitrary number. It's grounded in real, internationally recognised standards that define what "properly protected" actually means.
You get a score you can understand
No jargon, no 50-page reports, no confusing graphs. Just a clear maturity level (M1–M3) that tells you how protected you are, what's working, and what needs attention. Your Account Manager walks you through it in plain English.
You choose your level of protection
One plan, three levels. Fortress covers Maturity Level 1, Level 2 or the full Level 3 — and moving between them is the one thing you choose. You decide how far you go, based on your business, your industry and your budget.
We help you improve it
Your Essential Eight Cyber Security Scorecard isn't static. As we implement controls, close gaps and strengthen your defences, your maturity level rises. You see the progress during regular account reviews — proof that your investment is working, not just a monthly invoice with no accountability.
We've been doing this since 2006
At Otaris, cyber security isn't a product we bolt on — it's built into everything we do. We're an Adelaide-based IT team that manages and monitors your entire digital environment, 24 hours a day, 7 days a week. We use the same tools and frameworks trusted by government and defence organisations, and we make them work for everyday Australian businesses.
Our approach is built on zero trust— the principle that no device, no user, and no application is trusted by default. Every access point is verified, every device is enrolled, and every application is approved before it can run. It's the same architecture used to protect government systems, and we've made it practical for businesses of every size.
We've helped businesses from trades and professional services to defence contractors and healthcare providers get properly protected without the jargon, the complexity, or the fear.
24/7 Monitoring
Our Security Operations Centre watches your systems around the clock, including nights and weekends.
Government-Grade Standards
We implement the Australian Signals Directorate's Essential Eight framework across every plan.
Adelaide-Based Team
When you call, you speak to a real person who already knows your business.
Essential Eight Cyber Security Scorecard
The Essential Eight Cyber Security Scorecard gives you a clear, plain-English picture of how protected you are — your maturity level against the Australian Government's standard.
What you actually get
One plan, called Fortress. At Essential Eight Level 1 it is 43 things for $139 per user per month, and they arrive together — the eight controls the Australian Government asks for, the monitoring behind them, and the IT support that keeps it all running. Published on our pricing page, not quoted. Here is the whole list, grouped.
Device Management 8
every machine to the standard
- Application Allowlisting
- USB & Storage Control
- Critical Patches in 48h
- Weekly Vulnerability Scans
- Office Macros Restricted
- Browsers Hardened
- Managed Computers & Phones
- Windows Autopilot
Identity & Access 5
who can get in
- Dark Web Monitoring
- Zero Trust Security
- Phishing-Resistant MFA
- Self-Service Password Reset
- No Standing Admin Rights
Backup & Disaster Recovery 5
keeping it running, and getting it back
- 24/7 Health Monitoring
- Daily M365 Backup
- Cloud Server Backup
- Restores Tested
- Power Protection
Cyber Security 5
catching and stopping attacks
- 24/7 Attack Detection
- Defender for Business
- Spam & Malware Filtering
- Self-Cleaning Email
- Email Authentication
Essential Eight & Compliance 2
proof you can show
- Essential Eight — Level 1
- Baseline & Drift Alerts
Cyber Security Training 1
the half that isn’t technology
- Security Awareness Training
Microsoft 365 7
email, files and teamwork
- M365 Business Premium
- Desktop Office Apps
- Business Email — 100GB
- 1 TB OneDrive Storage
- Microsoft Teams
- SharePoint
- Bookings & Planner
IT Support 10
your IT department, on call
- Unlimited incident support
- Unlimited service requests
- New Starters & Leavers
- Dedicated Account Manager
- Email, Phone & LiveChat
- Onboarding
- Technology Business Reviews
- Onsite When Needed
- Pickup & Return
- Extended Hours
There are two levels above this one. Most businesses shouldn't buy them.
Level 1 is the full Essential Eight, and it is where most Australian businesses should sit. We do offer Level 2 and Level 3 — but they exist for specific requirements, not for extra peace of mind.
Level 2+$40 per user
Required for Defence Industry Security Program (DISP) membership at every level. Financial services licensees land here too — ASIC expects adequate cyber risk management, and this is the standard most reach for.
Level 3+$80 per user
For businesses that are a target in their own right — critical infrastructure, defence, or anyone holding something worth months of an attacker's time.
If a customer, an insurer or a tender asks you for one of them, we will take you there. If nobody is asking, the money is better spent elsewhere.
We would rather sell you less. Over-specified security is money that could have gone somewhere it was needed. If nobody is asking you for Level 2, don't buy Level 2 — and we will tell you that on the call, not after you have signed.
How we keep your business safe
Effective cyber security requires multiple walls of defence — not a single product. We build layers of protection around your users, your devices, your data, and your network. Each layer works independently, so that if one barrier is breached, the next one catches the threat. Here's what's working for you behind the scenes.
ThreatLocker
Application Allowlisting
If your business is still relying on antivirus software as its primary defence, you're not protected to the standard the Australian Government sets. Traditional antivirus works on definitions and tries to recognise threats based on known patterns. New threats are created faster than definitions can keep up. Application allowlisting is fundamentally different: instead of trying to identify what's bad, ThreatLocker only allows software that's on your approved list to run — and blocks everything else automatically. If ransomware, malware, or any unauthorised program tries to execute, it's stopped immediately because it's not on the trusted list. Combined with your software catalogue managed through Intune, ThreatLocker knows exactly which applications are approved for your business. This is the same approach used by government agencies and defence contractors.
Intune
No administrative rights
Users on your computers don't have administrative rights — which means they can't install software, change system settings, or inadvertently give malware the permissions it needs to do damage. All software is deployed centrally through your software catalogue via Intune. This is a simple but powerful control: even if a threat makes it past the first layer, it can't install itself or escalate its access without admin rights it doesn't have.
Microsoft 365
Zero Trust device access
Zero trust is one of the most important concepts in modern cyber security. With zero trust configured, your Microsoft 365 environment — email, Teams, SharePoint, OneDrive — can only be accessed from the user's enrolled work device. Not from a personal laptop. Not from a computer at a café. Not from an attacker's machine on the other side of the world. This means that even if an attacker sends a phishing email and a user reveals their credentials, the attacker still can't access the Microsoft 365 account from their own device. The login is blocked because the device isn't enrolled and trusted. Without zero trust, stolen credentials give an attacker full access to your email, files, Teams conversations, and client data. With zero trust, those credentials are useless on any device that isn't approved.
Intune
Zero Trust mobile (BYOD)
Many team members access business systems from their personal mobile devices — checking email, joining Teams calls, reviewing documents on the go. Zero trust extends to these devices too. We enrol mobile devices through Intune with security policies that protect your business data — including MFA, encryption, and the ability to remotely wipe business data if the device is lost or compromised. Importantly, we can't see any personal data on the device. Your team's photos, messages, personal apps, and browsing history are completely private. Zero trust protects your business data without invading your team's personal space.
Network Segmentation
Zero Trust network
Zero trust doesn't stop at devices — it extends to your entire office network. We create separate logical networks for each business system: one for your office computers, one for guest Wi-Fi, one for CCTV, one for access control systems, and so on. Each network is isolated from the others, and the devices on each network are specified and approved. An additional device can't simply be plugged in and gain access — it needs to be approved and assigned to the correct segment. A compromised device on guest Wi-Fi can't reach your office computers. A security camera can't be used as an entry point to your business data.
Huntress SOC
Mailbox compromise detection
One of the most damaging attacks we see is email mailbox compromise. An attacker gains access to a user's mailbox and creates a hidden rule that redirects incoming emails to a subfolder the user never checks. The attacker reads every email, monitors conversations, and waits for the right moment — typically when an invoice is being sent — then replies to the email thread with a fraudulent invoice containing different EFT bank details. The user never sees the emails coming in, and the person paying the invoice has no reason to suspect anything is wrong. Huntress Security Operations Centre monitors your mailboxes for exactly these kinds of compromises — detecting hidden rules, unusual forwarding configurations, and signs of account takeover in real time. When a compromise is detected, it's flagged and contained before the attacker can act.
Huntress EDR
Threat detection and response
Endpoint detection and response monitors every computer in your business in real time. If something suspicious happens — a program behaving strangely, a file being encrypted, an unusual network connection — Huntress detects it and responds immediately. This isn't just automated alerts; trained security analysts investigate every threat, 24/7.
Huntress SAT
Security awareness training
Your team is your first line of defence — and your biggest vulnerability. Huntress Security Awareness Training runs regular, engaging training and simulated phishing campaigns to teach your staff how to spot threats. When someone clicks a simulated phishing email, they get immediate, non-punitive feedback. Over time, your team becomes a genuine security asset instead of a risk.
SIEM
24/7 security monitoring
Our Security Information and Event Management system collects and analyses data from across your entire IT environment — emails, devices, logins, network traffic — and correlates it in real time to detect threats that no single tool would catch alone. Our Security Operations Centre monitors these signals around the clock, so threats are identified and contained before they become incidents.
Network Devices
Managed network security
Firewalls, routers, switches, and wireless access points all need constant attention. We manage and monitor every network device — applying firmware updates, configuring firewall rules, and watching for performance issues — so your business stays connected and protected without you thinking about it.
What happens when businesses don't act
$55,400
Average cost of a cybercrime report for an Australian small business (ASD 2025–26)
82,000+
Cybercrime reports received by the ASD in 2025–26 — one every six minutes
+45%
Rise in the average cost of a cybercrime report for a medium Australian business in a year (ASD 2025–26)
Beyond the financial cost, a cyber incident means downtime — your team can't work, your clients can't reach you, and your reputation takes a hit. Recovery can take weeks. Some businesses never fully recover. The good news: most attacks are preventable with the right protection in place.
Source: Australian Signals Directorate (ASD) Annual Cyber Threat Report 2025–26 — Australian Cyber Security Centre (ACSC)
What it looks like when your security is sorted
You stop worrying about cyber threats
Because someone is watching your systems 24/7 — even on weekends and public holidays. If something happens, you'll know about it in minutes, not months.
Your data is only accessible from approved devices
Even if a password is compromised, zero trust means attackers can't access your email, files, or business systems from their own device. Stolen credentials become useless.
Your team stays productive
No unexpected downtime, no disruptions, no scrambling to recover from incidents that could have been prevented. Your team uses their devices normally — zero trust works behind the scenes.
You meet compliance requirements without the headache
Whether you're working to the Essential Eight or to DISP for defence contracts — we put the technical controls in place, maintain them, and document them, so the evidence exists before anyone asks for it.
You have one team to call
One Adelaide-based team that knows your business, manages your security, and gives you straight answers. No jargon, no runaround.
Already have an IT person or a small internal team? See how co-managed IT works — we take the servers and infrastructure, they keep the people and the desktops, and they get our tools to do it with.
Frequently asked questions
Find out your Essential Eight maturity level.
Book your free Essential Eight Cyber Security Scorecard and we'll score your business against the Australian Government's framework — a clear maturity level and a prioritised fix list, in plain English. No jargon, no obligation.
- A plain-English Essential Eight Cyber Security Scorecard
- Your current maturity level across all eight controls
- A prioritised, costed path to the level you need
Related insights
Questions we are asked about this regularly, answered in plain English with no obligation attached.
- 6 min
How should a venue set up guest Wi-Fi safely?
On a completely separate network that cannot reach your point of sale or back office. Shared Wi-Fi is a route from the car park to your payments.
Read the article - 2 min
What should a venue do after a malware incident?
Contain, recover, then rebuild to a standard rather than back to what you had. Restoring the same setup restores the same exposure.
Read the article - 6 min
How should a venue handle card payments securely?
Keep the payment environment separate, keep terminals current, and keep card data out of your own systems wherever possible.
Read the article - 2 min
What should a not-for-profit board know about IT risk?
Four questions a board should be able to answer, and an annual briefing that turns technology risk into something governable.
Read the article - 6 min
How should a not-for-profit protect donor and client data?
With the same controls a business would use, applied to data that is often more sensitive, in an organisation with more people coming and going.
Read the article - 6 min
What do funders ask not-for-profits about data security?
Increasingly specific questions during grant applications and acquittals. Being unable to answer can affect funding, not just impressions.
Read the article
More questions we are asked about this
- Why do logistics customers ask about cyber security?
- How should an operator protect consignment and customer data?
- How do builders avoid invoice redirection fraud?
- Why are customers asking manufacturers about cyber security?
- What is DISP, and does your business need it to work with Defence?
- What is an Essential Eight assessment, and what actually happens during one?
- Does a financial advice firm need the Essential Eight?
- How should a manufacturer separate its office and production networks?
- How should an advice firm protect client financial information?
- What should an advice firm be able to tell its licensee about cyber security?
- How should an accounting firm protect client financial data?
- Does a small law firm need the Essential Eight?
- Trust accounting and IT: what should a firm have in place?
- What should an Essential Eight assessment report look like?
- How should a law firm protect client confidentiality?
- What are the RACGP IT requirements for accreditation?
- How long does an Essential Eight assessment and uplift take?
- What is a SOC, and does a small business need 24/7 security monitoring?
- What should a small business cyber security policy include?
- Can you do your own Essential Eight assessment?
- What are the 7 types of cyber security, translated for business owners?
- Does an accounting firm need the Essential Eight?
- How should a general practice protect patient records?
- Is there an Essential Eight certification?
- Does a small business really need cyber security services?
- What should a cyber security audit checklist cover for an Australian small business?
- How much do cyber security services cost in Australia?
- What is the difference between managed IT support and managed cyber security?
- What does Essential Eight Maturity Level 0 mean?
- What is the 80/20 rule in cyber security?
- How do you actually get Essential Eight compliant, step by step?
- What are cyber security services, and which ones does a small business actually need?
- How much does an Essential Eight assessment cost?
- What cyber insurers now demand from Australian businesses
- The 3 levels of cyber protection, explained
- Why your antivirus isn't actually protecting you
Related solutions
These services work hand in hand with what you just read — all delivered by the same Adelaide team.
- Cyber
Identity & Access
Who can get in, from where, and on what. Phishing-resistant multi-factor authentication, zero trust and no standing admin rights.
Learn more - Managed
Device Management
Every computer and phone built to the same standard, patched on a schedule, and running only software you have approved — plus the hardware itself, sourced and configured before it reaches the desk.
Learn more